We aim to ensure that you are completely satisfied with your purchase. In the event that you need to return or exchange an item, please review our policy below:

If Approved then we will provide return in 2-3 days.

Eligibility for Returns
1. Incorrect Product Received
   - If you receive a product different from what you ordered, you are eligible for a return.
   - Please notify us within 12 hours of receiving the incorrect product.

2. Damaged Product Received
   - If you receive a damaged product, you are eligible for a return or exchange.
   - Report the issue within 6 hours of receiving the damaged product.
   - A video recording of the unboxing process is required as proof of the damage.

How to Report and Request a Return
1. Contact Us
   - Email: kundanjewellery.offical@gmail.com
   - Phone: +91 90238 06225
   - Provide your order number and a description of the issue.

2. Submit Proof
   - Attach the video recording of the unboxing process if reporting a damaged product.
   - Include clear images and details of the incorrect or damaged product.

 Return and Exchange Process
1. Review
   - Our team will review your request within 48 hours of submission.
   - If approved, we will provide instructions for returning the product.

If Approved then we will provide return in 2-3 days.

2. Return Shipping
   - Return the product in its original packaging.
   - Use the return shipping label provided by our team.

3. Refund or Exchange
   - Once we receive and inspect the returned product, we will process your refund or exchange.
   - Refunds will be issued to the original payment method within 7-10 business days.
   - Exchanges will be shipped within 3-5 business days after receiving the returned product.

 Conditions
- Products must be returned in their original condition, including all tags and packaging.
- Products that are returned without proper reporting and proof may not be eligible for a refund or exchange.

We appreciate your understanding and cooperation in following our return and exchange policy. If you have any questions or need further assistance, please do not hesitate to contact us.